The real world is full of surprises. There are no easy answers. Issues are complex, choices are rarely clear-cut, decisions are difficult, and compromises are hard-won.

Whether you’re selecting a rail corridor, managing a watershed, siting a community facility, or proposing a new shopping center, we find ways to make public involvement an asset rather than an obstacle. By streamlining governmental planning processes, establishing clear and open communications, and responding promptly, we shape outcomes in which outside stakeholders respond like participants, not obstructers. Because we understand that communication travels a two-way street, we bring trust, integrity, and respect to the public process.

We have unsurpassed skill at designing protocols for gathering, distilling, and analyzing information. We know that raw, or poorly digested data, is often worse than no data. Our framework for categorizing and summarizing public comment exponentially enhances the value of the captured data.

Communication Consulting Services

• Communication materials
• Community leader & elected official briefings
• Consensus building
• Development of public involvement plans & communication strategies
• Emergency management & risk communication
• Market research, focus groups & surveys
• Media & public awareness campaigns
• Meeting facilitation & mediation
• Multi-agency coordination & dispute resolution
• Special event planning & advertising
• Communication strategies for climate change initiatives
• Task force & citizen committee management